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Program Overview

Madison Toilet Rebate Program - Action Plumbing Heating & Air ConditioningMadison Water Utilities wants you to know about the current Toilet Rebate Program. Low-to-moderate income homeowners may be eligible for toilet installation assistance through our Home Water Conservation Program. If you haven't found out about this program, take the time to update your understanding about how you can save yourself more money.

The Home Water Conservation Program and the Madison Water Utility and Project Home are teaming-up to help low-to-moderate income homeowners save water and money! Project Home and Madison Water Utility are working together to launch the first water conservation program in Wisconsin aimed at helping low-to-moderate income homeowners reduce water waste, increase efficiency and save money on their water bills.

The Home Water Conservation Program will focus on:

  • Installing high-efficiency toilets - (1.28 Gallons Per Flush or less)
  • Fixing plumbing leaks - (in the U.S., a trillion gallons of drinking water are lost every year because of plumbing leaks)
  • Installing water saving devices - (faucet aerators and low-flow shower heads can save thousands of gallons of water a year)
  • Projects will take place throughout the year as low-to-moderate income homeowners are identified and their situations evaluated. Water conservation improvements will be performed at the homes of low-to-moderate income Madison Water Utility customers ONLY. Contact Project Home today to see if you are eligible for this new program!

Project Home: 3841 Kipp St., Madison, WI 53718
Phone: (608) 246-3737

Program Overview - Madison Water Utility is offering bill credits of up to $100 for customers who replace high water using toilets with EPA WaterSense-rated High Efficiency Toilet (HET) models. The program is a key part of MWU's sustainability initiative to protect the deep-well aquifer that supplies the Madison area. Toilets eligible for rebate must be HETs (which use 1.28 gallons per flush or less) and must be on the Environmental Protection Agency's (EPA) WaterSense list. The program is limited to one rebate in the form of a bill credit per household or apartment unit for residential and multi-family customers. Commercial, industrial, and public authority customers are limited to 20 rebates in the form of bill credits per property address.

Note: Beginning in 2016, toilet rebates will issued as bill credits

Eligibility -  Participants in the program must be customers of Madison Water Utility, and the installation address must be in the customer service area of the utility.
Residential and multi-family customers are limited to one rebate in the form of a bill credit per household or apartment unit.
Commercial, industrial, and public authority customers are limited to 20 rebate bill credits per property address.
Eligible replacement toilets must be HETs listed on the EPA WaterSense website ( For commercial, industrial, and public authority customers, only toilets purchased after January 1, 2016 will be eligible.
Rebates are for replacement of existing larger-capacity toilets, and are not for new construction.
Rebates are first-come, first-served, until funding is exhausted.
In cases where the toilet purchaser does not pay the property’s Madison Municipal Serv­­ices Bill, a rebate check will be issued. Examples include some rental property owners whose tenants pay their own water bill and condo owners whose water costs are included as part of a homeowners’ association fee.

Application Process - To apply for the rebate, you must submit the following:

For toilets purchased directly from a store or retailer:
Original itemized cash register receipt, original credit card receipt, or sales invoice indicating the make and model purchased, cost, and method of payment. (You should keep a photocopy for your records)
For toilets purchased through a plumber or contractor:
Original itemized invoice from the contractor, indicating:
Make, model, and cost of each toilet
Payment has been made in full and zero ($0) balance remains; invoice should be stamped or noted “Paid in Full”.
A completed Toilet Rebate Application form pdf

These items must be mailed or delivered to the following address:

Madison Water Utility
Toilet Rebate Program
119 East Olin Avenue
Madison, WI 53713

Installation - Owners may install the toilets themselves, or they may hire a plumber or contractor to do the job. Owners are responsible for proper installation and associated costs. Installation may be subject to verification by water utility personnel. Toilets may be purchased at any supplier as long as they are on the WaterSense list of HETs.

Rebate Bill Credits - Bill credits of up to $100 (not to exceed actual purchase price) will appear on the customer's Madison Municipal Services bill after applications are processed. Please allow four to six weeks. Rebates are not available for the costs of installation.

Disposal of Old Toilets - Replaced toilets should be disposed of so that they cannot be re-used. This can be done by placing them at the curb for pick-up by the Streets and Recycling Department.

For more information, call the Madison Water Utility at (608) 266-4651.

For your convenience Action Plumbing Heating Air Conditioning & Electrical  proudly serves these nearby communities Madison, Middleton, Sun Prairie, Verona, Monona, Cottage Grove, De Forest, Fitchburg, Waunakee, Oregon, Mt. Horeb, Marshall, Windsor. Call the ActionMan and his team today!

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