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Madison Water Utility Program

I Want Action Now - Your Madison Plumber

The City of Madison will begin flushing hydrants across the city starting April 8th.

It’s a tall order. Every spring, Madison Water Utility crews set out to clear mineral sediment from some 900 miles of water main. They spend months moving from neighborhood to neighborhood, opening up more than 2,500 fire hydrants to flush iron and manganese out of the city’s water pipes.

“It takes about 8 or 9 months, usually from April to Thanksgiving,” says Shayne Santi, who oversees Madison Water Utility’s water main flushing program. “The goal is to flush the whole city one way or another.”

But Santi says it didn’t used to be that way.

“We used to flush just two weeks in the spring and two weeks in the fall. It was that way up until 2005.”

That’s when Madison Water Utility faced public outcry over naturally-occurring manganese in the city’s drinking water. A shift in pumping patterns had made Madison’s longtime manganese issue even worse, and it became clear that cleaning mains for just four weeks a year wasn’t enough. Utility officials were pushed to make a change.

"That unfortunate circumstance actually turned to a good thing," insists water chemistry expert Abigail Cantor, P.E., who has worked with Madison Water Utility and other utilities across the country to conduct water quality investigations.

Cantor helped Madison revamp its flushing program. She points out that, these days, it's not just the utility's focus on flushing that sets it apart from many utilities across the Midwest. It's the type of flushing the utility now conducts—a procedure developed in the early '90s known as unidirectional flushing.

"Doing unidirectional flushing versus standard flushing is very important. With unidirectional flushing, you achieve a very high velocity through the pipe and really scour the debris off the pipe walls. You don't stop flushing until you actually measure on a turbidimeter (a device that measures the relative clarity of water) that ... it's very clean."

Madison Water Utility now spends about $300,000 a year on water main flushing alone. About 300 miles of main located in parts of the city where water contains elevated levels of iron and manganese are flushed using the unidirectional method.

"Madison is on the forefront of doing unidirectional flushing and having a routine protocol for doing that," Cantor says. "It's essential for achieving the best water quality that can be achieved."

“Overall the water quality is night and day, in the downtown area especially,” adds Santi.

MWU installed iron and magnanese filters at this north side well as part of a $5.3 million facility overhaul

The utility has also spent millions of dollars installing iron and manganese filtration systems at some well facilities and is stepping up its water main replacement program. It's all part of a multifaceted approach to dealing with what Cantor calls a common water quality problem in the Midwest. Communities throughout the area have high levels of iron and manganese in their groundwater. Cantor has examined the water quality in so many of those places and beyond, she's lost count.

"It's like I'm a pipe whisperer," she laughs. "You can see amazing things if you take water samples in a strategic way ... You can come to some really good conclusions about what is shaping your water quality – the interaction of the water with the piping material and the debris on the pipes."

But she says despite its success, a comprehensive flushing program like the one enacted by Madison Water Utility eleven years ago is still pretty rare.

"The flushing and pipe replacement typically get on the bottom of the budget list in most utilities. There's a big impact of the cleanliness of the pipe on water quality. That sounds like common sense, but for some reason, it's not.”

Still, Shanti says there are signs that other utilities are starting to take notice of the program and the benefits of unidirectional flushing.

“I’ve had a lot of different water utilities call and ask about what’s we’re doing and ask for advice on how to get a flushing program going,” he says.

( Find out here  when crews will be working in your neighborhood on Madison Water Utility's water main flushing page.)


Call Action Plumbing,  Heating,  Air Conditioning & Electrical Inc. in Madison, WI 608-249-3747 and Sun Prairie, WI 608-837-3638.

We also serve these nearby communities, Middleton, Verona, Monona, Cottage Grove, De Forest, Fitchburg, Waunakee, Oregon, Mt. Horeb, Marshall, Windsor.



Earth Day Is April 22

Our Focus: Help Protect Water Systems

Earth Day April 22, 2019 - Madison Wisconsin

Action Plumbing, Heating, Air Conditioning & Electrical, Inc. has something to say about Earth Day this year. By way of reminder for everyone, this year’s Earth Day, is set to inform you about creating a big impact on protecting our water systems as well as the enviroment. Along with Judy Wohlt, PMI Communications Team, for Valek and Co., it is our hope to educate each individual resident in Madison and surrounding cities in Dane county, about honoring and protecting the water systems here in Madison and in the state of Wisconsin.

In addition to being advocates for protect of water systems, our Earth Day Challenge In Madison can also be a day of action on your part by finding out more about your participation in Madison events already scheduled: Find Out More Now

This year, Earth Day provides a great platform for plumbing companies like Action Plumbing, Heating, Air Conditioning & Electrical, Inc  and our nations leading manufacturing companies and other businesses to make pledges and announce their overall sustainability efforts for 2019 all around the nation. Activities can include collaborating on local environmental projects, voting for leaders committed to protect the public and the environment, and sharing acts of green to help educate and inspire others to join the Earth Day movement.

Did you know that more than 1 billion people in 192 countries take part in Earth Day? The truth is we believe that more than 1 billion people in 192 countries now take part in what is the largest civic-focused day of action in the world.

A political action and civic participation community around the world, people march, sign petitions, meet with their elected officials, plant trees, clean up their towns and roads just to mention a few benefits of the popular celebrations. Corporations and governments use it to make pledges and announce sustainability measures. Faith leaders, including Pope Francis, connect Earth Day with protecting God’s greatest creations, humans, biodiversity and the planet that we all live on.

In the plumbing industry around this country and around the world, Plumbing Manufacturers International (PMI) this year has released some pretty defining information you need to know and understand about water systems. PMI does work daily to assure and advocate the ongoing protection of water systems.

Plumbing Manufacturers International (PMI) advocates for the restoration of America’s aging underground water infrastructure to save water and improve water and sanitation safety. The American Society of Civil Engineers’ (ASCE) gave the U.S. drinking water and wastewater systems D grades on its most recent Report Card for America’s Infrastructure. Among the nation’s most significant challenges are 850 water main breaks a day, according to the Uni-Bell PVC Pipe Association. The U.S. Geological Survey estimates that more than 1.7 trillion gallons of treated water are lost to leaks annually, with 16 percent of the treated water never reaching the tap.

Water supplies in America are becoming strained due to drought and regional population growth, as well, making a strong and efficient water infrastructure all the more important. Less precipitation in California and other states has dramatically reduced mountain snowpack and the amount of water stored in reservoirs. See the U.S. Drought Monitor, which shows parts of the country currently being affected by drought. In addition, there is greater demand for water in arid regions where population is growing, such as southern California, Las Vegas and Phoenix.

Plumbing Manufacturers International (PMI) advocates the restoration of the United States’ underground water infrastructure to reduce risks to safe, sustainable drinking water and promote the efficient use of water. This solution will end catastrophic leakage and public safety hazards resulting from the current, aging infrastructure. The deterioration of the nation’s aging underground water infrastructure also has an adverse effect on public health and safety, as seen most dramatically in Flint, Mich., as well as in other cities and town across the nation.

PMI and its members are doing their part, and remember that Action and PMI are committed to its vision of “Safe, responsible plumbing. Always.” As a key component in the overall water system, and support the value of products that maximize the efficient use of water. Creating a safe and efficient expanded underground water infrastructure that will meet the needs of all Americans, even those living in regions affected by water shortages is just the beginning of the process.

 Did You Know Earth Day Began in Wisconsin?

Earth Day Began in Wisconsin Earth Day Founder Gaylord Nelson -Senator Gaylord Nelson founded Earth Day to educate people about the environment after he saw the damage done by a massive oil spill in Santa Barbara, California.

U.S. Senator from Wisconsin, Gaylord Nelson, our Earth Day founder Gaylord Nelson was born in Clear Lake, Wisconsin on June 4, 1916 and died on July 4, 2005. Nelson served in the Wisconsin State Senate from 1949 to 1959, as Governor of Wisconsin from 1959-1963, and in the United States Senate from 1963-1981.



Maintenance Replacement Repair and Inspection Are Vital

Energystar simple choice means savingsIt's winter here in Madison and while we dream of warmer weather, these freezing temperatures are here for now. This is a good time to access your home's cold weather furnace performance. Have your bills gone up this year? Are you experiencing issues keeping your home warm? Does it seem that your furnance is not as efficient as before? These are all questions you may need to consider. Proper maintenance, or replacement of worn out parts is essential, and a possible re-inspection of the furnace for a replacement may be the answer to your questions.

There are still many cold nights ahead. If your furnace has barely gotten you through this winter so far, maybe its time to start thinking about a replacement furnace.

Action Plumbing, Heating, Air Conditioning, & Electrical Inc. in Madison and Dane County, knows that your home, office, or commercial institution is dependent on a fully functioning heating system once the weather does get cold. Our Action professionals are able to provide you with affordable and fast furnace replacements, maintenance and repair services in the Madison area. If you are already on a maintenance plan, call now and schedule early for us to come out for your re-inspection, new inspection or to discuss the particular issues you are having in regards to your existing furnace performance.

Considering Furnance Replacement?

The purchase of a new furnace is usually a last resort after repair and maintenance have failed. This can be intimidating for homeowners. You hear about names like AirEase, Ameristar, Carrier, Daikin, Goodman, Lennox and Rudd, may be confused about what to purchase. Action Plumbing, Heating, Air Conditioning, & Electrical Inc. is here to help make sure you purchase the proper system for your home.

Action Plumbing, Heating, Air Conditioning, & Electrical Inc., your favorite Madison furnace repair and maintenance company, knows and understands all too well that keeping your heating and cooling systems working properly means a couple of things. First that you have chosen the right product for your home or commercial facility. Second that proper inspection and ongoing maintenance services are already in place to keep that system running in peak condition. If you need to have us come out for an evaluation based on current performance then please do so right away. We can come out, inspect everything and provide you with the results of that inspection. After we complete the inspection, you can have peace of mind that we can quickly repair or replace any system that is needed or that malfunctions with our quality heater inspection & repair services.If after the inspection you elect to spend money on a new furnance, we suggest that you watch the latest Goodman video below as a replacement option for you to consider.


Goodman FurnaceOther Furnace & Heater Services Action Offers Our Clients:

  • Furnace Installation
  • Furnace Maintenance
  • Gas Furnace Repair & Installation
  • Action Heating & Cooling Services

Did you know that Action, Plumbing. Heating. Air Conditioning. & Electrical Inc. is committed to saving you money with the products we offer? The cost of our services and our dedication to making your home more energy efficient means, with our 20 years experience, we can offer a variety of affordable heating and cooling products that lower the energy consumption of your home or professional office building. The result of this means we are putting money back in your wallet. If you have already decided that replacement is the best option for this winter, give us a call to schedule an appointment and speak to our staff about the best product for your home. Once you make the right choice for your specific needs, the Action technicians are fully certified and insured to install and maintain your furnace and cooling system.

One of the best things about new furnace equipment is the amount of money you will be saving.  Lowering the energy consumption footprint for your location means you need to be aware of the products that have the Energy Star label. ENERGY STAR is the trusted, government-backed symbol for energy efficiency helping us all save money and protect the environment through energy-efficient products and practices. State of the art products that carry this symbol ensure you will save.

Initially established to reduce greenhouse gas emissions and other types of pollutants from inefficient use of energy, the brand labeled Energy Star has graduated through the years to include energy savings without sacrificing performances features and comfort. These specifications that set forth an Energy Star product specifications are EPA established and meet the requirements of the nationwide guiding principles of these types of product categories. Certifications of these products assure you as a consumer that you can trust any product with said certification.

Action Plumbing, Heating, Air Conditioning, and Electrical Inc. offers our valued clients simple measured results of performance and savings, paired with Energy Star rated technology, increased energy efficiency, a win-win for all our clients, both residential and commercial.  Highly visable and effective creation of savings means you will recover your investment through utility bill savings within a reasonable amount of time. All factors considered, Energy Star products are the simple choice for efficient savings.

Action Plumbing, Heating, Air Conditioning, and Electrical Inc. is here to help with all your HVAC, plumbing and electrical needs. Call for your Heating Systems Needs today here in Madison, WI: 608-249-DRIP (3747), Sun Prairie, WI: 608-837-3638, when you need an expert for all your plumbing needs... Call us today and get started on making sure your furnace is ready for cold weather. 

For your convenience we serve Dane county, Mount Horeb, Marshall and Windsor communities.

Your Favorite Madison Plumber!

Your Favorite Madison Plumber

Why Call Action Plumbing Heating HVAC & Electrical - Your Favorite Madison Plumber

Planning to make some changes in your home, business, or commercial facilities with plumbing equipment? Action Plumbing, Heating, Air Conditioning and Electric, Inc. is here to assist you with all your residential plumbing, commercial plumbing, HVAC, and Electrical needs this spring. We invite you to consider using some of our most popular plumbing fixture collections from top leading plumbing manufacturers in your updating of  kitchen, bathroom, or exterior plumbing fixtures.

Transforming the look and feel of your home, business, or institution with quality plumbing fixtures, parts, and services is our speciality. Keep in mind that some collections are offering great savings right now coming into the spring and summer seasons. Using Action Plumbing, Heating, Air Conditioning and Electric, Inc. for all your plumbing needs means you have our immediate attention and focus on providing for you the best of the best.

Action Plumbing, Heating, Air Conditioning and Electric, Inc. would like for you to keep in mind that some of the beautiful selections you may make are going to be for both the kitchen and the bathroom. Remember if you are a contractor, commercial business or facilities manager be sure to contact us for special pricing before you buy from another source.

Action Plumbing, Heating, Air Conditioning and Electric Inc.'s purpose is to add real value to the lives of our customers! Our staff is willing to do whatever it takes to make our customer’s lives easier, solve their problems, meet their needs and answer their questions.

Why Call Action Plumbing, Heating, A/C & Electrical?  

Superior Quality Products & Service.

You are important to us. What you should expect from our qualified Action staff:

  • Uniformed, educated and trained industry technicians
  • Local, family owned and operated company with over 20 years of experience
  • Fair and affordable prices from the start, no gimmicks or tricks
  • You will receive a phone call 30 minutes before our arrival
  • Professional service on all brands
  • 24 Hour service & emergency services when necessary
  • A real person always answers the phone when you call
  • A company that cares about your wants and needs.
  • Technicians wear booties to protect your floor and carpet
  • Technicians also carry their own moving blankets and rags to protect your property.

Residential / Industrial / Commercial & Municipal Services:

  • Offices, Restaurants & Homes (We take every job seriously and treat your home or office as if it were own).
    Keeping a record of your equipment and the services performed on it in our records for a minimum of two years.
    Fast Immediate, Same Day service often within an hour of your call.
  • Saturday service at no extra charge.
  • No trip charges.
  • Licensed and Insured
  • Minimum 2 year labor and material warranty on all fixtures we provide and install
  • Member of the Better Business Bureau with an A+ rating.

Action Plumbing, Heating, A/C & Electric Inc. Repairs & Installs All Makes & Models Of:

  • Faucets
  • Bathtubs
  • Toilets
  • Water Softeners
  • Garbage Disposals
  • Sinks
  • Showers
  • Water Heaters installed TODAY!
  • Sump Pumps
  • Broken Water Pipes
  • Drain Lines
  • And More...

Action Plumbing, Heating, Air Conditioning and Electric, Inc. would love an opportunity to work with you and offer you faucets, showers, toilets, and plumbing fixtures available from the nations leading manufacturers. In the process of helping you find the plumbing fixtures that fit perfectly with your style and taste for every location, you can have peace of mind knowing that our plumbing services are the best Dane County has to offer. If you have any questions about your project, the products, etc., please contact us, and we will point you in the right direction.

We invite you to call the ActionMan now. A qualified staff member is standing by to send an experienced professional in to your location. Call Action, Plumbing, Heating, Air Conditioning & Electric Inc. in Madison, WI 608-249-3747 and Sun Prairie, WI 608-837-3638.

In addition we also serve these nearby communities: Madison, Middleton, Sun Prairie, Verona, Monona, Cottage Grove, De Forest, Fitchburg, Waunakee, Oregon, Mt. Horeb, Marshall, Windsor.

Water Conservation & Sustainability Goals

Our annual water use drops by a billion gallons in six years

Thursday, January 17, 2019 - 10:01am

Action Plumbing Heating Air Conditioning Inc Thanks Madison Residents!

According to the Madison Water Utility Officers, you helped our city to reach our goals set in 2006 that called for an astounding 20% reduction in per-capita residential water use one year ahead of schedule. This is a fantastic achievement. Thank you for doing your part in helping to make this a momental year in our region.

We believe our clients are the best! If you would like to begin to enhance sustainability in your home in 2019, please contact us here at Action Plumbing, Heating, A/C & Electric Inc. Call us today! Madison, WI: 608-249-3747 Sun Prairie, WI: 608-837-3638.

Please read this press release:

After hitting a 50-year low in 2017, water use in Madison was down once again in 2018. Madison Water Utility pumped 9.2 billion gallons of water to homes and businesses across the city last year, about 200 million gallons less than the year before – and more than a billion gallons less than the utility pumped in 2012. It marks the 4th consecutive year water use has been below 10 billion gallons, even though Madison’s population is growing.

“We’re still adding buildings, homes, apartments,” says Madison Water Utility Chief Financial Officer Robin Piper. “People are still getting all the water they need. They’re just using it more efficiently, and thinking a little bit more about that water. Customers are doing their part to help us conserve.”

Per-capita water use for customers living in single-family homes has dropped to the lowest level in at least the last 20 years. Residential customers used 53 gallons per-person per day in 2018. Back in 1988, that number was 80 gallons per person.

The drop in per-capita water use means the City has hit its water conservation and sustainability goal set in 2006 that called for a 20% reduction in per-capita residential water use by 2020, based on a five-year rolling average.

“It’s huge,” says Madison Water Utility supply manager Joe DeMorett. “There were serious doubts we could get down to that level, actually. We were pumping well over 10 billion gallons of water a year. And to be down around 9 billion now, I think is incredible.”

DeMorett says another wet summer in 2018 meant fewer people were out watering lawns and gardens. He also points to more efficient appliances and plumbing fixtures, as well as a sharp decline in industrial water use.

“You’ve got the low-flow toilets, washing machines. And there are certain industries that have been here forever that are just gone, like Oscar Mayer and the dairies. They moved out.”

Industrial water use in Madison is down 73 percent from just seven years ago. Both Oscar Mayer and Bimbo Bakeries, two national food companies, have left Madison in recent years. Madison’s last remaining dairy operation closed its doors in 2009.

Madison Water Utility has also been working hard to encourage conservation through its popular Toilet Rebate Program, which has saved nearly a billion gallons of water since 2009. And more than 12,000 people have signed up to use the utility’s online conservation tool that allows customers to track their weekly, daily and even hourly water use.

So far in 2019, water use in Madison is down 7 percent from this time last year.

Action Plumbing, Heating, A/C & Electric Inc. is here to help you with any of your household maintenance needs. 

We are available 24/7 for emergency service. Call us today! Madison, WI: 608-249-3747 Sun Prairie, WI: 608-837-3638.

For your convenience we serve Dane county, Mount Horeb, Marshall and Windsor communities.

Get action now by clicking here to schedule service online now!

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